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How to turn off Audio Description on Virgin

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How to turn off Audio Description on Virgin
Here is how to solve the puzzle of silencing audio description you don’t need (Picture: Getty)

High definition TV that’s on demand and recordable sure is convenient – until you experience an annoying glitch.

One of the main glitches experiences by Virgin Media customers is an unwanted audio description of a programme showing in HD for no apparent reason.

This problem is easily fixed, in most cases. But how? Here’s what you need to do, according to Virgin, and customers who’ve struggled with this issue.

How to turn off Audio Description on Virgin
(Picture: Giphy)

The suggested method by Virgin is to:

  • Hit the ‘Home’ button.
  • Go to Help & Settings.
  • Go to Settings.
  • Go to Audio.
  • Then select Alternate Audio and ensure that ‘English’ is selected.

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